a Asking for Email Address
¨ Can I have your email address?
¨ What is your email address?
¨ Do you have an email account?
¨ My email address is someone at hotmail dot com (someone@hotmail.com).
¨ It is someone@hotmail.com
¨ Do you have his email address?
¨ What was her email address again?
b Requesting information through email
¨ Can you send it to my email address?
¨ You can send it to me through email.
¨ Can you email it to me?
¨ Can I email it to you?
¨ Can I send you the information through email?
¨ Can I verify your email address? The address I have on file appears to be incorrect.
¨ I am unable to email it to you. Can you tell me your email address again?
¨ I am getting a mail saying it is undeliverable. I might have misspelled it. Can I double check your email address?
¨ The email address I sent it to was someone@hotmail.com. Is this correct?
¨ I sent the email to someone@hotmail.com. Didn’t you get it?
¨ That’s the wrong email address. My email address is someone@hotmail.net.
¨ Oh… I see the problem. My email address is some1@hotmail.com
c Sending attachments through email
¨ I can send you the document through email.
¨ I’ll send you the images to your email account.
¨ Can I send the documents to your email?
¨ Can I email you the files?
¨ Can I email the files to you?
¨ I received your email, but I didn’t receive the attachments.
¨ My company prevents many types of attachments. Can you send a text file instead?
¨ Before you send the document, change the extension .doc to .txt and then send it. When I receive it, I will change it back to .doc before I open it.
¨ Hi Mary, I sent you an email with my proposal as an attachment. Did you receive it?
¨ Hey Jack, did you receive my attachments?
¨ The file is too large to send through email.
¨ My email account will only allow sending attachments that are 1 MB or smaller.
¨ My email account will only allow me to receive attachments that are 2 MB or smaller.
d Email Problems
¨ My email is getting full. I better delete some old mail.
¨ I better save my emails to my hard drive so I can make some room in my inbox.
¨ How do I request more storage space for my email account? I am constantly running out of space.
¨ You’re running out of email space too? I have the same problem at least once a month.
¨ I hate getting the mail that I am running low on space.
¨ I just started my job so I haven’t received my email address yet.
¨ My email account hasn’t been created yet. They said I should receive it tomorrow.
¨ I haven’t received my emails in the last four hours. I think the server is down or something.
¨ I think the exchange server is down. Is somebody taking a look at this problem?
¨ I can’t send anything right now. Is anybody else having a problem with their email?
¨ It could be a network problem, but my email account is not working.
¨ I can’t access my email right now. I think the server is down.
¨ Who should we contact if we are having email problems?
¨ I keep getting junk mail in my work account. How did they get this email address?
¨ How do I prevent junk mail?
¨ Don’t open any mail with the title, ‘Your request has been approved!!!’ It contains a virus. Please delete this mail at once if you see it.
e Reply and Reply All
¨ I sent out a mail to the whole group. I requested that they little ‘r’ me with their ideas.
¨ When I receive a mail sent out to multiple people, I keep forgetting to send to all.
¨ Start a mail thread on your idea. I think everyone should get in on this discussion.
¨ Do you want me to start a mail thread for this?
f Forwarding Mail
¨ I can’t find the mail about our next project. Can you forward the mail to me?
¨ I got a useful email on productivity. I think I will forward it to our team.
¨ I have that email. I’ll forward it to you.
¨ If you find that mail, please forward it to me.
¨ I’ll forward you the mail I got from the manager.
¨ I received a mail from the marketing manager. I don’t know what she is asking for. Can I forward the mail to you?
¨ One of our clients is asking for more data on the BB project. Who should I forward this mail to?
¨ Forward the complaint to the manager. I think he should see this.
¨ My work email is currently down. Can you send it to my personal email address? It is someone@hotmail.com.
¨ I’m having problems with my work email account. Can you send it to someone@hotmail.com instead?
¨ I’m having problems sending you an email to this account. Is there another email account you have that I can try?
¨ Our exchange server is down for the next thirty minutes. If this is urgent, you can send me an email to my personal account. It is someone@hotmail.com.
g General email sentences
¨ Hi Jack, this is Steve. I have a proposal for the marketing idea. Can I email it to you?
¨ I will need the information by noon. Can you email it to me soon?
¨ The deadline for the project was an hour ago. Did you send the information?
¨ I’m going to send you a rough draft. Can you review it and email me back?
¨ I have sent three mails asking for information on their design. I haven’t received a reply yet.
¨ Send a email to the team with your plan of action. I want everyone following this process.
¨ I have to send out my report before five. I won’t have time to help you right now.
¨ I have a meeting at 4:00 pm. I think I should send out a reminder mail. I don’t want anyone to forget.
¨ If you are not sure how to talk to the boss about this, why don’t you email her?
¨ Did you read the mail from the CEO? It’s about our new mission statement.
¨ The CFO sent out a mail that describes our quarterly earnings.
h Email – Interactive Practice
¨ A: “I’ll have the report ready for review tonight. Will you be able to look at it tomorrow?”
B: “I’m not going to be in the office tomorrow. Can you email it to me? I’ll look at it from home.”
A: “Sure. What’s your email address?”
B: “It is someone@hotmail.com.”
A: “The file is pretty big. Will the email allow me to send a file that big?”
B: “If it is under one mega byte, you shouldn’t have a problem.”
A: “I don’t think it’s that big. I’ll send it tonight. Just get back to me when you finish the review tomorrow.”
B: “Ok. I should be done with it by .”
A: “That would be great. Thanks.”
¨ A: “The manager wants us to work on the data analysis together.”
B: “Did you get an email from her?”
A: “Yeah. You were on the ‘to’ line as well.”
B: “I never got it yet. When did you get the mail?”
A: “I got it about 30 minutes ago. Should we have her send the mail again?”
B: “No, I don’t want to bother her right now. Can you just forward the mail to me?”
A: “No problem. I’ll do it now.”
B: “I’m still not getting it.”
A: “Maybe your exchange server is down.”
B: “I think you’re right. Can you send it to my personal account? It is someone@hotmail.com.”
A: “Sure. Sending now.”
B: “I got it. Thanks for forwarding me the mail. After I read it, let’s get together to discuss how we are going to work on the data analysis.”
A: “Perfect. Just ping me when ever.”
¨ A: “Hi Jack, this is Cindy from the audit team.”
B: “Hi Cindy.”
A: “I’m calling in regards to the 2003 bank statements you sent over to me last week. I cannot find the August statement. Can you resend that one by any chance?”
B: “I can fax them over to you in about an hour. Will that be ok?”
A: “That would be great. I also have questions on several of the withdrawals. Do you know who I should contact to straighten this out?”
B: “You should talk to Joe Smith. He is our senior accountant over here. His number is 555-123-4567.”
A: “That was Joe Smith at 555-123-4567?”
B: “That’s correct.”
A: “Do you have his email address. I might need it later.”
B: “Sure. It’s joesmith@ourcompany.com.”
A: “joesmith@ourcompany.com. Ok. Thanks for all your help.”
B: “No problem. Have a good day.”
A: “You too. Thanks again. Bye.”
