职场点滴 - 自我认知Self-perception

分享一下最近参加的人事部Self-perception（自我认知）培训。

Domain	Competencies（能力）	Techniques（技能）
Self-perception 自知	Understanding how you respond emotionally to the world around you Understanding what makes up your core values or beliefs Recognizing the framework that controls your reactions and powers your intuition Identifying your strengths and weaknesses, and the situations or actions that trigger your emotional responses Interpreting your goals and feelings	Take personality tests Examine what's going on inside you at any moment of your working life Observe yourself, seeing yourself as others see you Observe your own emotional responses and analyze how they make you act Analyze the reasons beneath your responses Solicit feedback frequently and from a variety of sources Record your reactions and thoughts
Self-management 自控	Regulating your emotions Controlling or redirecting disruptive emotions and impulses Adapting positively to changing circumstances Establishing calmness and emotional equilibrium	Stay calm during a crisis Interrupt negative patterns Reinforce positive tendencies Reduce stress Talk things through Write feelings down Motivate team members during adverse circumstances
Social perception	Utilizing empathy to understand how others will react emotionally Ensuring that all team members feel included and listened to Recognizing interpersonal signals and their meanings Gauging what it is like to stand in someone else’s shoes Finding common ground Recognizing the culture of the team or organization	Take an interest in others (active engagement) Listen first to what others think Interpret body language and the subtext of conversations Rephrase what team members say Be sensitive to what energizes team members Tap into the source of the team’s emotion Look for the interconnections within a room Track emotions during meetings Monitor and analyze collective feelings
Social skills	Managing other people’s emotions within a social context Being able to communicate clearly and interact comfortably with others Using your understanding of others’ emotions to move them in a desired direction Gaining respect and trust from the team	Let others explain themselves first Consider how your own feelings might be strategically restrained Be honest about your feelings Give clear reasons for your feelings Search for practical solutions Accept responsibility for your feelings