Most Americans think the Internet in China is censored.
Criticizing the government is out, but there are few constraints on going after businesses, unless, perhaps, they are government owned.
In thousands of forums, the mainland's millions...make that 53 million Chinese who visit online forums regularly...freely point out:
1. poor customer service
2. misleading company ads
3. shoddy safety standards
4. and anything else....
The Chinese are indeed vocal and active when it comes to commenting on business says a chief executive at CIC Data in Shanghai.
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