EU261

Prerequisite

  • Departure from EU
  • Arrival in EU & Carrier of EU
Cancellation

  • Re-booking
  • Refund within 7 days (for unused segments)
  • Compensation if short notice
    • 7d-2w      Departure ≤ initial+2h or Arrival ≥ initial+4h
    • 7d        Departure ≤ initial+1h or Arrival ≥ initial+2h
Long Delays

  • Refund:        5h+ at departure
  • Assistance:         
    • 2h+ for 1500KM
    • 3h+ 1500KM+ (EU) or 1500-3500KM (Non EU)
    • 4h+ (Non EU)
  • Compensation:   3h+ at arrival
    • €250
    • €400
    • €600
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