a Performance Review Period
b Achievements
¨ I have exceeded the average for all sales categories. I was in the top 3 for renewals, I was second in accessory sales, and the most in new services. Overall, I was the first in our store and third in the whole region.
¨ I finished all my assignments on time, I fixed the most amount of code errors, I did code reviews on numerous occasion, and I created a program that helped the installation process. This ultimately reduced the installation time by 40%.
¨ I feel I did a great job. I exceeded all my goals, and I made the most sales throughout the year.
¨ I am very happy with my performance over the year. I completed all my projects and I even took on three additional assignments. I also helped the junior employees on a regular basis.
¨ I’m happy with my results. The project I have been working on was a success. During the process, I managed to overcome all obstacles and finished on time. We have increased our revenue while decreasing cost.
¨ I believe I am on track. This year I have learned a great deal. I am very familiar with all our tools and I even completed my first project successfully.
¨ I have accomplished a great deal this year. I analyzed all monthly sales data, wrote up a thorough report for each one, I also created a process of submitting the report form that saved an hour for each report, I worked on four projects that were all successful, and I created a How-To document for new employees.
c Self Improvement
¨ I feel I need to be more technical. I realized how important it is to know different computer applications. In order to improve, I have researched some classes I can take, and I even bought a couple of books. In the next 3 months, I am going to concentrate on learning these new tools.
¨ An area I would like to improve is in planning. I plan all my work and I complete everything on time, but I feel if I do a better job at planning, I can be more efficient with my time. In order to work on this, I created a checklist of everything I should think about before starting a project. Using this checklist will make me think of potential obstacles that I wouldn’t normally think about, verify that I am not forgetting something, and keep me on track to complete ahead of time. I am going to do this and see how much it improves my efficiency for the next 2 projects. Afterwards, I’ll report how much it helped or didn’t help.
d Compensation
¨ I have done more and better work than anybody else. I have learned everything on my own in the first three months without any training, and I have been a great employee. An 8 percent raise is not what I had in mind. I want a minimum 20 percent raise.
¨ I agree that you have performed well, but 20 percent is a large raise. Where did you get that number from?
¨ "I have researched the pay for 5 different companies for someone with my experience and skill set. On average, they are being paid 25 percent more than me. I don’t expect to get paid more than the other people because this is a smaller company, but I should get what I deserve and that is at least 20 percent.
¨ The average pay for workers who have to go on frequent business trips is significantly higher than what I am being paid. There is no overtime pay here and all the extra work is not compensated for. I feel it is fair to get a larger raise due to the amount of quality work I do and the frequent business trips required for this position.
¨ A three percent raise barely covers inflation. What was the average raise throughout the company?
¨ I did very well this year and exceeded all my goals. Why am I only receiving a four percent raise?
¨ You actually got the maximum raise this year. Most of the people didn’t get anything. Some people got a two percent raise. So you should actually be happy with your raise. The economy is down and the company needs to save money. They can’t give large raises this year.
e Performance Review – Interactive Practice
¨ A: “It’s that time of year again.”
B: “Yeah. I always get nervous during this time.”
A: “It shouldn’t go too bad.”
B: “So, how did I do this year?”
A: “Let me first ask you how you feel about your performance?”
B: “I think I improved a lot and made a lot of great contributions. I completed all my assignments ahead of schedule, I volunteered for two more extra projects, and mentored couple of our newer employees.”
A: “I agree. You did great this year. I got your rating back from upper management and it’s not bad, but it’s not the best. You received a 3.5, a 4 percent raise, and an 8 percent bonus.”
B: “I got a 3.5? Why? I was really expecting a 4 this year. I really worked hard.”
A: “Unfortunately, we can’t give everyone a 4. There were a lot of people who did great this year and we only had a few 4’s to give. You barely missed the cut.”
B: “What could I have done to get a 4? I thought I did everything to deserve one.”
A: “I agree. I think you should have received a four, but the only thing I can suggest is for you to be more visible. The people who beat you this year didn’t necessarily do better work than you, it’s just that people knew the work they were doing more than yours. You need to stand out a little better.”
B: “How do I do that? It doesn’t make sense. If I work my ass off and I do great work, why does it matter if I show off or not?”
A: “If 3 people are equal in their work, the only deciding factor is how much of the work they know about. Since upper management cannot know the details of everything, they mainly see the people who are visible. You can do this by taking on projects that affect the whole team so everyone can see, or you can be pro-active in finding places for improvements and sending out a mail to management with your ideas.”
B: “If I did a great job, why did I only get a 4 percent raise?”
A: “You got a high raise comparing to other people. The average raise throughout the company was 2 percent. They cut back a lot on raises due to the slow economy.”
B: “I’m a little disappointed, I’ll see you tomorrow.”
A: “Ok. Think about what I said and we’ll try to give you more assignments with more visibility.”
